Exchanges are a simple 3-step processf.
Step 1: Fill out the form on the homepage. Choose the currency you have and the currency you want. Provide the amount you want to exchange and the address of the wallet you want us to send the exchanged coins to. For example, if you want to exchange Bitcoin to Litecoin, you have to provide a valid Litecoin wallet address. If you wish to receive a confirmation e-mail you can also provide your e-mail address. Click "Make instant exchange" to begin the exchange.
Step 2: We generate a unique deposit address for you. This address is unique to this exchange alone. Please transfer the amount you wish to exchange to this address.
Step 3: Once we receive the coins on the deposit address and the network confirms the transaction, we will transfer the exchanged amount to the wallet you provided and we will keep you informed every step of the proces.
That's it! Easy, fast and safe.
Yes, we are a very legit company with lots of happy customers. To show that we are a legit company, we are very honest and open about who we are. You can see our personal social profiles on the about page.
You can read reviews from our customers on our facebook page.
Also try to do a Twitter search to see what other customers are saying about us.
Our mission is to make fast, easy and anonymous exchanges, without the need for an account, at the best possible rate. Our rate is updated from several sources, to reflect the market price.
When setting our rate, we take several key factors into account, such as volatility of the value of bitcoin, exchange fees, transaction fees, server cost, salaries etc.
It is a complicated calculation, so to make things easy for our users (which is our main objective) we build all of this into our exchange rate, which we then show to our users on the home page, where it is also possible to calculate how much you will receive, so you know exactly how much you will receive before you start the exchange.
We offer the best possible rate we can give, while also running a sustainable business, which will also be here a year from now.
This is what happens when a transaction is made.
There can be a several reasons why we have not received your coins.
No, unfortunately not.
The maximum amount is $100000 USD.
The exchange rates on the crypto currency market are highly volatile at times. We therefore keep the exchange rates updated from various sources to match the current market price at all times. This gives you the most accurate exchange rate between any set of currencies at any given moment.
Exchanges are made instant, but for larger amounts we do require network confirmations. The number of confirmations increases as the amount increase, making sure that transactions are irreversible and everyone stays happy.
No. For security reasons and because of limitations in the crypto currency protocols, we cannot cancel an exchange once the coins are transferred to the address. That means the address of the receiving wallet cannot be changed and the coins cannot be transferred back to the wallet it came from. The coins we receive will always be exchanged and transferred to the wallet address provided in the first place.
Therefore, we ask you to double-check the information you provide before transferring the coins to the deposit address.
If you wish to change any information such as address, receiving wallet or currency, just return to the frontpage and fill out the form again to start a new exchange proces.
We are based in Belgium. Our address is:
Emiel Vlieberghlaan 10, 3900 Overpelt